Official Merchant Support & Enquiries

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Have questions regarding course enrollment, curriculum details, certificates, or payment billing? We are here to support you every step of the way.

ELEVATEX NOW BUSINESS SERVICE

Parent Business Entity & Registered Merchant

Legal Ownership

MUHAMMED SHABEEB M (Proprietorship)

Platform Brand: IIMP Online (iimp.online)

GST Registration No.Active & Verified

32AUIPM1506B1ZC

Principal Place of Business

No 15/83B, Kozhisseri Building, Madu Road, Pallippadi, Mannarmala, Vettathur, Malappuram, Kerala - 679325, India

Operational Hours

Monday to Saturday, 9:00 AM – 6:00 PM IST

Sundays & National Gazetted Holidays: Closed (inquiries received will be responded to on the following business day).

Secure Razorpay Merchant Gateway

All online payments on this portal are processed via our verified Razorpay merchant gateway account under ELEVATEX NOW BUSINESS SERVICE. Your bank statements will reflect payments made to ELEVATEX NOW.

Direct Communication

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Fill out the form below and an admissions advisor or support officer will get back to you within 24 business hours.

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Frequently Asked Questions

How soon do I get access to courses after payment?

Course and webinar access is instantaneous upon successful payment verification through Razorpay. You will receive an automated confirmation email with your login instructions immediately.

What name appears on my credit/debit card or UPI statement?

Payments are processed by our parent firm ELEVATEX NOW BUSINESS SERVICE. Your banking transaction or UPI record will mention ELEVATEX NOW or Razorpay*ElevateX.

How do I request a fee refund or cancellation?

You can write to our billing desk at support@iimp.online with your Order ID or Razorpay Payment ID. Review our full terms under our Refund Policy.